Hong Kong Baptist University (HKBU) has established a transdisciplinary team of experts and supporting personnel to offer a free and integrated Chinese medicine prevention and treatment service, as well as emotional support resources to COVID-19 patients, their close contacts and carers, with the aim of contributing to Hong Kong's fight against the pandemic.

While HKBU offers free Chinese medicine prevention and treatment consultations and emotional support resources, a generous donation pledge of HK$10 million from the Tencent Charity Foundation has enabled HKBU's School of Chinese Medicine (SCM) to provide and deliver free medicine to service users.

Due to the overwhelming public demand for the service, the University has swiftly gathered together the resources needed to set up the HKBU Chinese Medicine Telemedicine Centre Against COVID-19 in two weeks' time as an integrated hub to handle appointments, consultations and drug delivery matters. A designated online platform was also constructed to facilitate public registration for the service.

Owing to the serious nature of the outbreaks in elderly homes, HKBU is cooperating with the Hong Kong Association of Gerontology to launch a special scheme which offers remote consultations and medicine delivery to the residents and staff members of accredited elderly homes.